Here are some of the most commonly asked consumer questions.
Yes. To maintain the quality and integrity of our soft toys, we recommended spot cleaning with a damp cloth using a mild “free and clear” detergent, that is free of dyes and fragrances. Baby shampoos may be used for hand washing delicate items as well. Though we cannot guarantee the quality and integrity of the product after doing so, if necessary, utilize the gentle cycle on your washing machine and air dry.
Our innovative and high-quality wholesale soft toys are sold through regional and national and international mass retailers.
As we do not sell product direct to consumers, we are unable to identify specific toy retailers and locations and we cannot guarantee that a particular retailer currently carries a specific product.
Yes. You can count on our toys to be defect-free, durable, and safe. Our toys are evaluated using the criteria set forth by the American Society for Testing and Materials (ASTM) and they meet or exceed the standards set forth by the U.S. Consumer Product Safety Commission (CPSC). The recommendations set forth by these two organizations is as follows:
All Animal Adventure pet toys are tested for safety. Always supervise your pet when playing with pet toys. This product should be inspected periodically for damage. Do not permit your pet to continue playing with a toy that is torn, broken or damaged. Please discard when worn. No pet toy is indestructible.
Though they can be similar in look and feel, children’s plush toys and pet plush toys may contain different stuffing contents and construction methods. For these reasons, all Animal Adventure pet toys are labeled “Toy is not for children to play with,” or “Not for use as a child’s toy.”
Our soft toys not only boast unusual fabrics, rich textures, and savvy color palettes, but are also designed and manufactured with every child's safety foremost in mind. While our products aren't manufactured with organic fabrics, you can count on our toys to be safe, durable and non-toxic.
We are unable to identify specific toy retailers and locations and we cannot guarantee that a particular retailer currently carries a specific product. As a result, we are unable to provide product information and samples to local, national and international press, including blogs, toy guides, and toy tests.